What to expect
Knowing what to expect when you visit your pharmacy will allow you to get the most out of your experience.
You should expect:
- To be treated with respect;
- To have your personal health information protected;
- To have the pharmacist speak with you privately, if you request, to discuss your health and medications;
- To be able to ask the pharmacist questions about your health and medications;
- To be able to discuss any concerns you have with your pharmacy experience with the pharmacist or pharmacy manager.
There are a series of steps that are followed every time you have a prescription filled at your pharmacy. The pharmacist will review your prescription and profile to ensure that:
- The information provided by the prescriber is complete;
- The medication, strength and dosage instructions are appropriate for your condition;
- The prescription does not interact with other medications you are taking;
- You are not allergic to the medication;
- Your medications are working as they should, and you are not experiencing any problems.
The pharmacist will provide you with education on the medication including:
- The name of the medication;
- What the medication is for;
- The directions for use;
- Common side effects and their management;
- Potential drug interactions;
- How soon to expect the medication to work;
- What to do if you miss a dose;
- How to store your medication;
- When to follow up with your health care professional.